Last updated: May 25, 2026

Privacy Policy — iMobile Repair Center

iMobile Repair Center ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and your rights regarding that information.

1. Information We Collect

We collect the following types of personal information from customers and website visitors:

Contact information: Name, phone number, email address, mailing address.

Transaction information: Device details (make, model, condition, serial number, IMEI), price estimates, offer locks, payment information, and government-issued ID at the point of sale as required by Michigan law.

Communication information: Records of text messages, phone calls, emails, and website chat conversations between you and iMobile Repair Center.

Website usage information: IP address, browser type, device type, pages viewed, time spent on the site, referring URL, and similar analytics data collected through cookies and standard web analytics tools.

2. How We Use Your Information

We use your personal information for the following purposes:

• Providing price estimates and offers on devices you wish to sell
• Processing transactions including device purchases and repair services
• Communicating with you about offers, repairs, pickups, and customer service
• Sending text messages, emails, and other communications you have opted in to receive
• Complying with Michigan law regarding seller identification and transaction records
• Cooperating with law enforcement when required
• Improving our website, services, and customer experience

3. SMS and Text Messaging

If you provide your phone number to us, you may opt in to receive text messages from iMobile Repair Center. These messages may include offer confirmations, appointment reminders, follow-up communications, and customer service responses.

No mobile opt-in or text message consent will be shared with third parties or affiliates. Your phone number and SMS consent information are used solely by iMobile Repair Center.

Message and data rates may apply. Message frequency varies based on your interactions with us. You can opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at (313) 924-3899.

For full SMS terms, see Section 9 of our Terms and Conditions.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in these limited cases:

• Service providers: Trusted vendors who help us operate our business such as payment processors, SMS providers, email providers, hosting providers, and analytics platforms. These vendors are bound by contract to use your information only as needed to provide services to us.
• Law enforcement: As required by Michigan law or in response to valid legal requests. iMobile Repair Center cooperates fully with law enforcement regarding the sale of devices.
• Legal obligations: When required to comply with court orders, subpoenas, or other legal processes.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain transaction records, including seller identification and device information, for the period required by Michigan law and for our own business and legal purposes. Marketing and SMS opt-in records are retained until you opt out.

7. Your Rights

You have the right to:

• Request access to the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your information, subject to our legal obligations to retain transaction records
• Opt out of SMS messages at any time by replying STOP

To exercise any of these rights, contact us using the information in Section 11 below.

8. Cookies and Tracking

Our website uses cookies and standard web analytics tools to understand how visitors use the site and to improve performance. You can disable cookies in your browser settings, though some site features may not work properly without them.

9. Children's Privacy

iMobile Repair Center does not knowingly collect personal information from anyone under 18 years of age. Our services are intended for adults only. If we learn we have collected information from a minor, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent update. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, contact us:

iMobile Repair Center
20503 Dequindre St, Detroit MI 48234
Phone: (313) 900-1032
Text line: (313) 924-3899
offers@imobilerbb.com